Typical job
Residents report a bald-faced hornet nest in
A technician reviews the reported nest location and assesses the situation before outlining the appropriate next steps. The crew explains its findings and the scope of any proposed treatment before work begins. The resident understands what the technician found and what action is planned. Keep people and pets away from the area while awaiting guidance, and avoid disturbing the nest.
Typical job
Homeowners describe mouse activity and ask for
A technician inspects for signs of mouse activity and possible entry points, then explains the findings. The crew outlines the next steps before treatment begins and identifies areas that need to remain accessible. The homeowner receives a plan based on observed activity and access points rather than guesswork. Mention where activity has been noticed and keep kitchens and utility areas accessible for inspection.