Typical job
Property owners report bed bugs in an
A technician inspects the affected apartment, checks the reported activity, and explains what the inspection shows. The customer receives an outline of possible next steps and an estimate for the requested bed bug heat treatment. An on-site assessment helps clarify what the property needs before work is planned. Share any prior pesticide applications and observed activity so the technician can account for them.
Typical job
Residents report a bald-faced hornet nest on
The crew notes where the nest is located and assesses the situation before explaining the next steps. The customer can discuss the treatment needed for the reported nest rather than relying on a description alone. A clear assessment helps set expectations for addressing the nest. Keep people and pets away from the area while awaiting service, and let the team know if the nest location changes.
Typical job
Homeowners ask for help after noticing mouse
A technician asks where activity has been noticed, then inspects for signs and potential entry points. The findings are explained before the technician outlines next steps for addressing the mouse problem. Knowing where activity occurs helps focus the inspection on relevant areas. Keep access clear to kitchens, utility areas, and entry points so the technician can check those locations.