Typical job
Residents spot a bald-faced hornet nest near
The crew assesses the reported pest activity and the property before explaining the next steps. Treatment is selected only after identifying the pest and activity, rather than assuming the right approach from a brief description. The customer receives an explanation of the findings and the proposed scope before treatment begins. Keep people away from the nest area and avoid disturbing it while arranging professional advice.
Typical job
Homeowners notice mouse activity and want help
A technician inspects for signs of activity and potential entry points, then discusses the findings with the homeowner. The crew outlines the proposed next steps before treatment, with access to relevant areas helping the inspection. The homeowner learns what the technician observed and what work is proposed. Share where activity has been seen and keep access available to kitchens, utility areas, and possible entry points.