Typical job
A property owner reports bed bugs in
A technician arranges an inspection to assess the reported bed bug activity and the property. The owner is seeking an estimate for heat treatment, so the technician can explain what the inspection finds and what the proposed work involves. The owner gets information about the property’s needs before deciding on treatment. For a useful assessment, share where activity has been seen and disclose any prior pesticide applications.
Typical job
A resident reports mice inside the home
The crew asks where activity has been noticed and inspects for signs of pests and possible entry points. The technician explains the findings and outlines appropriate next steps before any treatment begins. The resident understands which areas need attention and what the proposed response involves. Keep utility areas and likely entry points accessible so the inspection can cover relevant parts of the property.
Typical job
A homeowner reports a bald-faced hornet nest
A technician considers the reported nest location and checks the situation before outlining a response. The crew explains its findings and the next steps before treatment, helping the homeowner understand how the work will address the reported pest activity. The homeowner gets a clear explanation of the proposed work instead of guessing what the nest requires. Keep people and pets away from the activity area while awaiting guidance from the technician.