Typical job
Residents notice a bald-faced hornet nest on
The crew gathers details about the nest's location and access before assessing the service request. A technician explains the findings and discusses the next steps appropriate to the property. The resident gains a clearer understanding of what the visit involves. Keep people away from the nest and point out its location when discussing the concern with the provider.
Typical job
Homeowners report mouse activity and want help
A technician inspects for pest activity and possible entry points, then explains the findings. The crew outlines proposed next steps before treatment, with access to relevant areas helping the inspection. The homeowner learns what the inspection found and what work is proposed. Mention where activity has been observed and disclose any earlier pesticide applications during the assessment.